| Need to return something? No worries. You may return new, unused, undamaged and unwashed non-sale items sold and fulfilled by Jakfish within 30 days of delivery for a full refund (minus shipping & handling charges). Items must be returned in their original packaging. As soon as we process your returned merchandise, the credit card you used to pay for your original order will be credited. Please allow 5 business days from when we receive your return for processing. Need to return a gift? You may return new, unused, undamaged and unwashed gifts, as long as they were purchased on the Jakfish online store. Items must be returned with their original tags attached. As soon as we process your returned merchandise, we'll issue you a store credit in the form of an e-mail gift certificate. Please allow 5 business days from when we receive your gift return for processing. If the Jakfish clothing was purchased someplace other than the online store please return the items to the store where purchased. Partial Refunds Partial refunds will be issued for any item that is obviously worn or washed or is not returned in the condition it was received. Orders Returned After 30 Days All items returned after 30 days will be subject to Merchandise Credit only. Upon processing, you will be mailed Merchandise Credit in the form of an e-mail. Merchandise Credit is non-refundable. Returns That Will Not Be Accepted Orders returned after 60 days of ship date will not be accepted for credit or refund. The items will be returned to sender. Please Note: Shipping and Handling charges are NON-REFUNDABLE. How do I proceed with my return? You know how to do this, but here's a reminder:
2) Enclose the return form with the merchandise in well-sealed packaging. You choose the return shipping method - for your security, we recommend you insure your package. Jakfish is not responsible for lost or damaged packages. 3) Send your return to:
12 Hillcrest Road Essex Junction, VT 05452 Exchange Policy Do you need a different size, color or style of clothing? If you would like to exchange an item for a different one, please return the original item following the instructions above (you will be refunded your original purchase price once we receive the item) and place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order. Manufacturing Guarantee Jakfish stands behind its products - all are proudly manufactured in Vermont. If you purchased clothing from Jakfish and develop a manufacturing problem (which does not include normal wear and tear or laundry mistakes) within 9 months of shipment, we may still be able to help by repairing/replacing your clothing free of charge. Please contact us for more information on repair and/or replacement requests. |
| Jakfish clothing is proudly made in Vermont - contact us at info@jakfish.com website photos by Natalie Stultz © Jakfish 2007 - 2009. All Rights Reserved. |
| Performance Clothing for Active Pregnant Women |